In order to provide you with the services we offer, we may request information from you. We respect your privacy and will protect the information that you provide. Any information you provide through our web site may be used in the following ways:

1. In order to contact you.
2. To deliver services that you ordered.
3. To alert you to product upgrades, special offers, updated information and other new services.
4. To provide other companies, information, in order to fulfil your purchase requirement if required. Particularly in regard to delivery, providers where the minimum information required will be given priority in order to fulfil the delivery.
5. To disclose the information if required by law.

Your information will not be passed on to any third parties without your permission, other than those listed above. We also protect your data from misuse, unauthorised access, disclosure, or alteration.

RED SIGNAL™ always works to have the happiest possible customers. In some cases we understand that a customer may wish to dispute the successful resolution of a technology problem.  Any instance where a customer would like a full or partial refund or exchange from RED SIGNAL™ shall be governed by the following rules:

1. All labor sales are final. A labor sale is classified as any service that is delivered to a customer that is not a physical or digital product. No refund or exchanges are available on any labor-based service. RED SIGNAL™will continue to work on any issue until it is resolved.
2. No Returns on Opened or Special Order Software.  All software purchases are final and can not be returned under any circumstances once they have been opened.  If software was ordered specifically for a customer (including operating systems) they can not be returned under any circumstances.